The following table outlines the different types of PEP Health dashboard users and the differences between them. It is important to understand the different dashboard users before registration and on-boarding.

Features

Hospital Admin (administrative staff)

Professional User (clinical staff)

App User (Patients)

Patient Information

  • Can create patients

  • Can see patients personal information

  • Hospital admin users will only see patients related to their organisation

  • Ability to edit the patient’s details

  • Responsible for sending data requests from App and Dashboard users to be be processed by the Super Admin.

  • Can create patients

  • Can see patients personal information

  • Professional users will only see patients related to their organisation

  • Ability to edit the patient’s details

  • Can make a request to have a copy of their personal data.

  • Can make a request to have their data deleted.

Organisation

  • No permission to create a new organisation.

  • However, has permission to edit the organisation content and organisation details in the app.

  • No permission to create a new organisation.

  • No permission to edit the organisation content or organisation details in the app.

  • Can view organisation details and their respective content.

Content

  • Can create content

  • Can only see content contained in pathways shared with their specific organisation, and content created by their own organisation.

  • Can edit organisation’s public content

  • Can create content

  • Can only see content contained in pathways shared with their specific organisation, and content created by their own organisation.

  • View organisation's featured content in Library > Current Stage

  • Users can view all the relevant content (documents/videos) that align with the different procedure pathways in Check-in > Current stages

  • Users can view all the relevant forms, questionnaires, and tasks that align with the current stages of the journey.

  • Users can view all public content featured on the organisation’s details page.

Direct Messages

  • Can only send and see the Direct Messages for Patients in their organisation.

  • Can only send and see the Direct Messages for Patients in their organisation.

Messages and Alerts

The App User can see a list of Direct Messages / Alerts / or Reminders that have been sent to their mobile device.

Pathway

  • Can create a new pathway and edit pathways created by the organisation.

  • Can view pathways assigned to their organisation from a Super Admin, but cannot edit them.

  • Can duplicate a pathway assigned to organisation and then edit the copy.

  • Can create a new pathway and edit pathways created by the organisation.

  • Can view pathways assigned to their organisation from a Super Admin, but cannot edit them.

  • Can duplicate a pathway assigned to organisation and then edit the copy.

Library/ Check-in > Entire Journey

The entire journey will display each pathway and pathway’s description.

Rules

  • Can create a new rule and edit rules created by the organisation.

  • Can view rules assigned to their organisation via a Pathway from a Super Admin, but cannot edit them.

  • Can duplicate a Rule assigned to the organisation and then edit the copy.

  • Can create a new rule and edit rules created by the organisation.

  • Can view rules assigned to their organisation via a Pathway from a Super Admin, but cannot edit them.

  • Can duplicate a Rule assigned to the organisation and then edit the copy.

Calendar & Timeline

Can view all the events that have been triggered chronologically, and upcoming dates of Index Events.

Index Events

  • Can view/ create/ edit Index Events for their organisation only.

  • Can use Index Events within a pathway to trigger events.

  • Can only use Index Events within a pathway to trigger events.

     

Calendar & Timeline

Can view the upcoming dates of index events.

Dashboard Users

  • Permission to create another Hospital Admin, Professional User.

  • No permission to create other Dashboard users.

N/A

Patient users

  • Patients can be created and invited to be an app of a organisation.

  • Patients can be created and invited to be an app of a organisation.

N/A