1.2 Dashboard and App

There are two key parts to the ForPatientApp solution - the Dashboard and the Application.

Dashboard

The dashboard is used by administration and clinical staff to manage the solution and the patients who utilise it.

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Dashboard usage

The primary function of the dashboard is to provide a way to manage communications with patients.

Patients can be invited to the solution using the dashboard and then documents, forms and messages delivered to them via their phone, or tablet, in alignment with their patient journey.

To assist with the sequenced and timely delivery of communications the dashboard also provides a mechanism to organise and structure these communications.

This organisation of communications is called a procedure pathway. Pathways contain a series of communication rules which determine the content, audience and timing of the communication with patients.

The dashboard is also the place where the content used within the rules and pathways can be created and managed.

Dashboard location

The dashboard is delivered as a website with the login credentials providing differing levels of permissions and views of patients and their usage data. Access to the website dashboard is via an invitation process managed by administrators.

The dashboard is located at dashboard.forpatientapp.com.

Dashboard users

There are two types of dashboard users:

• Administration users

  • send invitations to other users,

  • manage access to the solution,

  • create content and procedure pathways,

  • mange information about their hospitals, and

  • review de-identified analytics,

• Clinical users

  • send invitations to patients,

  • manage their access to the solution,

  • deliver content and communication pathways for specific procedures to patients, and

  • review analytics for specific patients.

More information

More details about user different users types and the permissions associated with these types can be found here.

Application

The solution includes a mobile application for phone and tablet. The application is the primary communications channel employed by the solution to support patients through out their health journey.

Application usage

The application is listed on the Apple AppStore for Apple devices and the Google PlayStore for Android devices. Patients are able to download the application from these public stores and gain access to the application with an invitation process managed from the dashboard by administrators.

The messages, documents and forms contained within the procedure pathways created in the dashboard are then delivered to patients via the application.