1.1 The Admin Dashboard and the Mobile App

The ForPatientApp solution has two key parts - the Admin Dashboard, and the Mobile App.

Admin Dashboard

The admin dashboard is used by administration and clinical staff to manage the solution and the patients who utilise it.

Open

Dashboard Usage

The primary function of the dashboard is to provide a way to manage patient communications.

Patients can be invited to the solution using the dashboard and then documents, forms and messages delivered to them via their phone, or tablet, in alignment with their patient journey.

To assist with the sequenced and timely delivery of communications the dashboard also provides a mechanism to organise and structure these communications.

This organisation of communications is called a procedure pathway. Pathways contain a series of communication rules that determine the content, audience and timing of the communication with patients.

The dashboard is also the place where the content used within the rules and pathways can be created and managed.

Dashboard Login

The dashboard is delivered as a website, with login credentials providing differing levels of permissions and views of patients and usage data. Access to the website dashboard is via an invitation process managed by administrators.

You can find the dashboard login at FPA 2.0 (Staging)

Dashboard Users

There are two types of dashboard users:

• Administration users

  • manage organisation details and set public content,

  • manage the organisation’s branding,

  • generate pathway codes and set default pathways,

  • send invitations to other admin users and manage their access to the solution,

  • send invitations to patients and manage their access to the solution,

  • create content and pathways,

  • manage integrations such as Kemtai, and

  • review and action data requests

• Professional User - Clinical users

  • create content,

  • send invitations to patients

  • manage their access to the solution, and

  • deliver content and communication pathways for specific procedures to patients

More Information

More details about the different user types and permissions associated with these users can be found here.

Mobile App

The solution includes a mobile application (app) for phones and tablets. The app is the primary communication channel employed by the solution to support patients through their health journey.

App Signup and Usage

The app is listed on the Apple AppStore and the Google PlayStore as 'ForPatientApp'. Anyone can download the app from these stores, however, a unique invitation Invite Code is required to sign up and gain access to the app. This invitation process is managed from the dashboard by administrators.

The messages, documents and forms contained within the procedure pathways created in the dashboard are then delivered to patients via the app.