PEP Health Support

Welcome to PEP Health Support.

Here you will find key information, workflows and guides for using the PEP Health dashboard.

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Thank you for using PEP Health! We will continue to improve the dashboard and introduce new features and updates frequently. Some dashboard screens may be slightly different across different pages of this knowledge base due to this, as they are recorded from earlier versions of the PEP Health Dashboard.

Essentials

3.3 Pathway and Stage Creation

4.1 Setting up a new Patient

5.2 How to Create, Edit & Delete Documents

6.3 Send a New Message / Alert / Reminder

FAQ’s

9.1 Why can’t I see my Stage based Rules in the Pathway?

9.2 Why can’t I see my Index Event Rules in the Pathway?

9.3 Why can't i get a verification code sent to my phone while logging into the dashboard?

9.4 Why can’t I see my document/video created using the PEP Health dashboard in the PEP Health app?

Table of Contents

Need more help?

Our friendly staff are happy to answer your questions and respond to your feedback.

Raise a Service Desk Ticket

Learn more on the PEP Health Website

Email support@pep.health