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So, we will cover this topic in two sections below -
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Remove (Archive) a pathway from an app user’s profile
You can follow the following steps to dissociate an app user from their current assigned pathway.
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To undo the pathway disassociation, repeat all the steps again. The only change would be clicking on the ‘Unarchive’ button in the ‘Action’ column next to the pathway in STEP 3. This will lead to the button switching from ‘Unarchive’ to ‘Archive’ instead as mention in STEP 4, and the ‘Published’ status will change back to a 'blue tick’ as shown previously in STEP 1.
Implications of removing/archiving a pathway
The patient will no longer see the content and receive communication scheduled to show up henceforth.
This will not hide/remove content and communication already delivered to the patient before pathway was dissociated. They can still access everything that has already been delivered.
If a patient has a single pathway, removing the pathway does not remove patient’s access to the app. As mentioned earlier, they can still see everything already delivered.
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