2.1 Types of Dashboard Users

The following table outlines the different types of PEP Health dashboard users and the differences between them. It is important to understand the different dashboard users before registration and on-boarding.

Features	Hospital Admin (administrative staff)	Professional User (clinical staff)	App User (Patients)
Patient Information	Can create patients Can see patients personal information Hospital admin users will only see patients related to their organisation Ability to edit the patient’s details Responsible for sending data requests from App and Dashboard users to be be processed by the Super Admin.	Can create patients Can see patients personal information Professional users will only see patients related to their organisation Ability to edit the patient’s details	Can make a request to have a copy of their personal data. Can make a request to have their data deleted.
Organisation	No permission to create a new organisation. However, has permission to edit the organisation content and organisation details in the app.	No permission to create a new organisation. No permission to edit the organisation content or organisation details in the app.	Can view organisation details and their respective content.
Content	Can create content Can only see content contained in pathways shared with their specific organisation, and content created by their own organisation. Can edit organisation’s public content	Can create content Can only see content contained in pathways shared with their specific organisation, and content created by their own organisation.	View organisation's featured content in Library > Current Stage Users can view all the relevant content (documents/videos) that align with the different procedure pathways in Check-in > Current stages Users can view all the relevant forms, questionnaires, and tasks that align with the current stages of the journey. Users can view all public content featured on the organisation’s details page.
Direct Messages	Can only send and see the Direct Messages for Patients in their organisation.	Can only send and see the Direct Messages for Patients in their organisation.	Messages and Alerts The App User can see a list of Direct Messages / Alerts / or Reminders that have been sent to their mobile device.
Pathway	Can create a new pathway and edit pathways created by the organisation. Can view pathways assigned to their organisation from a Super Admin, but cannot edit them. Can duplicate a pathway assigned to organisation and then edit the copy.	Can create a new pathway and edit pathways created by the organisation. Can view pathways assigned to their organisation from a Super Admin, but cannot edit them. Can duplicate a pathway assigned to organisation and then edit the copy.	Library/ Check-in > Entire Journey The entire journey will display each pathway and pathway’s description.
Rules	Can create a new rule and edit rules created by the organisation. Can view rules assigned to their organisation via a Pathway from a Super Admin, but cannot edit them. Can duplicate a Rule assigned to the organisation and then edit the copy.	Can create a new rule and edit rules created by the organisation. Can view rules assigned to their organisation via a Pathway from a Super Admin, but cannot edit them. Can duplicate a Rule assigned to the organisation and then edit the copy.	Calendar & Timeline Can view all the events that have been triggered chronologically, and upcoming dates of Index Events.
Index Events	Can view/ create/ edit Index Events for their organisation only. Can use Index Events within a pathway to trigger events.	Can only use Index Events within a pathway to trigger events.	Calendar & Timeline Can view the upcoming dates of index events.
Dashboard Users	Permission to create another Hospital Admin, Professional User.	No permission to create other Dashboard users.	N/A
Patient users	Patients can be created and invited to be an app of a organisation.	Patients can be created and invited to be an app of a organisation.	N/A